The members of Siteweaver.com.au have extensive knowledge of the Australian Public Service Code of Conduct, and as a result we value your privacy as much as you do. However, at times, it is necessary for us to disclose information about your business to enable us to provide you with our service. By providing your personal or business information, you consent only to that information being used as stated in this policy.

Siteweaver.com.au may request any or all of the following information:

Contact Details: In order to maintain contact with you throughout the development process, Siteweaver will be required to know your name, e-mail and physical address and telephone numbers. When registering your domain name and also obtaining web hosting, your billing information will be required. A non-refundable deposit is required, however Siteweaver will not require credit card and billing details at the point of registration.
Details of Profitability: We may request statistical information regarding the profitability of your business to better understand the necessary marketing strategies required to increase your exposure.
Username and Password: If you are requesting maintenance on an existing site, Siteweaver will require username and passwords to access your web host servers. This information should not be provided online via this site or e-mail.

When you vist this site, our server logs details of:

  • Your IP address
  • The details of the web browser you are using
  • The time of your visit
  • How you were referred to this site

We may also install cookies onto your computer for the purpose of retaining information about your business. No financial information is collected via this method, it is purely designed to 'remember' who you are for the next time you visit. If this is a concern, you can change the preferences in your browser to not accept cookies. It will not affect the user experience.

Siteweaver reserves the right to refer directly to your site upon application for service and thereafter.

Unless explicitly requested, Siteweaver makes the assumption that any information you wish to be made public to your readers, is not considered private information, and therefore may be freely advertised for the purpose of promoting your business.

Siteweaver may use your contact information to measure your customer service experience, for the purpose of enhancing our own services. The information will not be sold or otherwise used for profit or gain.

If instructed by law, Siteweaver will provide information to the authority only if requested in writing.

Your information is protected by regular backups and up-to-date internet security.

Siteweaver accepts payment via all major credit card portals and PayPal. Only when paying for services through the PayPal Secure Portal, will you be asked for any credit card or bank account information.

For more information, please contact us to have one of our Client Solutions Managers call you.